Contact us

Last updated: October 2026

Hello, baker!

Questions about the templates, your download or a refund? Email us and we'll get back to you, usually within one business day.

Email support@thegingerbreadvillage.shop

Please include the email address you used at checkout so we can find your order fast.

The Gingerbread Village is operated by ERC MARKETING DIGITAL LTDA (CNPJ 49.481.522/0001-41),
Av. Prefeito Osmar Cunha, 416, Sala 1108, Centro, Florianópolis – SC, 88015-100, Brazil