The Gingerbread Village

Refund Policy

Last updated: October 2026

7-day money-back guarantee

If the templates don't work for you, email us within 7 days of purchase for a full refund. No long forms.

How to ask for a refund

  1. Email support@thegingerbreadvillage.shop within 7 days of your purchase.
  2. Include the email address you used at checkout (or your Stripe receipt).
  3. Tell us briefly what didn't work. We may be able to fix it, but it's not required.

We refund the full amount to your original payment method through Stripe. Your bank may take 5 to 10 business days to show it.

After a refund

Please delete your copy of the e-book and any printed templates you no longer need.

Contact

ERC MARKETING DIGITAL LTDA (CNPJ 49.481.522/0001-41). Email: support@thegingerbreadvillage.shop